Returns & Exchanges

At Replay Toys, we want you to be completely satisfied with your purchase. If a toy isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log in to your account and select the order containing the items you wish to return to receive a Return Authorization number.

2

Pack Your Items

Place the items in their original packaging, ensuring all parts and manuals are included to qualify for a full refund.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing